Technical Support

Aplicom's total service concept guarantees superior competitiveness for Aplicom system partners on the professional M2M market - including vehicle telematics and wireless telemetry. In addition to providing the hardware products, Aplicom's service concept includes application tools, software platforms as well as customer support, training and consulting services.

Aplicom System and Service Partners are entitled to receive technical support if needed while managing their Aplicom units. Aplicom Technical Support Team provides The System Partners professional technical support via email and telephone.

Obtaining technical support may start right from the beginning as our new Partners start their work with Aplicom products and services. In many cases have Aplicom partners benefited from consulting the Technical Support team with various questions. The Support team answers their technical questions and assists them in problem solving.

Support service team works in a close contact with Aplicom development department and that is naturally a great advantage when providing service with deep knowledge of the products. Thanks to their co-operation The Support team is also able to smoothly provide additional information for instance on product changes.

Partners may also receive testing support with test server and monitoring of operation as well as information and code samples for using Aplicom standard protocols.